Privacy Policy

1. Information We Collect

When you use FindMyNyumba, we may collect the following information:

• Full name, email address, and phone number (provided during registration)
• University name and student ID (for student accounts)
• National ID or passport number (for landlord verification)
• Property information and photos (for landlord listings)
• Messages sent between users on the platform
• Usage data such as pages visited and search queries
• Device and browser information for security purposes

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Connect students with landlords and student hosts
• Verify the identity of landlords and students
• Send important account and platform notifications
• Improve the platform and user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information to third parties. We may share limited information in the following cases:

• Between users when necessary (e.g., a landlord's name is shown on listings)
• With service providers who help operate our platform (under strict confidentiality agreements)
• When required by law or to protect the rights and safety of users

4. Data Security

We implement industry-standard security measures including encrypted data storage, secure HTTPS connections, and access controls to protect your personal information. Passwords are hashed and never stored in plain text.

5. Cookies & Tracking

FindMyNyumba uses cookies and local storage to maintain your login session and improve your browsing experience. You can disable cookies in your browser settings, but some features may not work correctly without them.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and personal data
• Opt out of non-essential communications

To exercise any of these rights, contact us at support@findmynyumba.com.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we remove your personal data within 30 days, except where retention is required by law.

8. Third-Party Links

Our platform may contain links to external websites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.

9. Children's Privacy

FindMyNyumba is not intended for use by children under the age of 16. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on the platform. Continued use of FindMyNyumba after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@findmynyumba.com.